Sujatam: Privacy Policy & Data Security

The Sujatam Privacy Commitment
At Sujatam, we handle your personal data with the same meticulous care we apply to our handloom silks. Your trust is our most valuable asset. This policy outlines how we protect your information across our global digital atelier.
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1. Information We Collect
To provide a bespoke luxury experience, we collect specific information:

• Personal Identity: Name, contact details, and shipping address for fulfillment.

• Bespoke Measurements: Sizing and fit data stored in our Internal Atelier for future orders.

• Digital Footprint: IP addresses and cookies to optimize your browsing experience on sujatam.com.

2. How We Use Your Data

• Order Fulfillment: To process transactions and manage global logistics via DHL/FedEx.

• Concierge Communication: Providing order updates via WhatsApp and email.

• Curated Styling: Offering personalized product recommendations based on your heritage preferences.

3. Data Security & Global Protection
We employ industry-leading security protocols to safeguard your data:

• SSL Encryption: Every session on our website is protected by a 256-bit Secure Socket Layer (SSL) encryption.

• Financial Integrity: We do not store credit card or bank credentials. All payments are processed through PCI-DSS compliant gateways like PayPal and Razorpay.

• Zero-Leaking Policy: Sujatam does not sell, trade, or rent your personal information to third-party marketing agencies.

4. International Compliance (GDPR & Beyond)
For our patrons in the USA, UK, EU, and Canada, we adhere to international data protection standards. You have the right to:

• Request a copy of the data we hold.

• Request the permanent deletion of your "Bespoke Profile" from our atelier records.

• Opt-out of our "Heritage Insider" newsletter at any time.

5. Cookies & Analytics
We use cookies to understand how you interact with our craft. This helps us improve our site’s performance and ensures that our most popular handloom collections are always visible to you.
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