Global Shipping & All India COD services

1. Domestic Logistics (India)

The Sujatam Speed: All Pre-paid orders within India qualify for Complimentary Premium Shipping.
Fulfillment Timeline: Orders are typically dispatched within 3 business days. Once dispatched, transit usually takes 3–5 business days.
Bespoke Services: Please note that value-added services (Fall, Pico, Tassels, or Custom Stitching) require additional artisan time. Our concierge team will provide a specific timeline via WhatsApp once your order is processed.
Real-Time Tracking: Upon dispatch, a tracking ID will be shared immediately, allowing you to monitor your heirloom's journey in real-time.

Wide Reach: We offer COD services across 20,000+ PIN codes in India.
White-Glove Verification: To ensure the security of our high-value handloom products, all COD orders undergo a manual verification. After selecting 'Manual Payment' at checkout, our executive will contact you to finalize the shipment.
Integrity of Service: All other shipping norms remain consistent with our Pre-paid policy to ensure your product arrives in pristine condition.

Premium Global Partners: We ship exclusively via DHL and FedEx to ensure the fastest and most secure transit for our global patrons.
Global Timelines: International orders are typically dispatched within 7 business days (allowing for bespoke finishing like Fall and Pico). Expect delivery within 10–15 business days of shipment.
Transparent Compliance: Delivery is subject to the destination country’s laws. Please note that any local taxes, customs duties, or levies are to be borne by the recipient at the time of delivery.

In the rare event of natural calamities, civil unrest, or global disruptions, Sujatam prioritizes the Safe-Keeping of your order. We will hold your product in our climate-controlled atelier until conditions are conducive for a secure delivery, keeping you updated every step of the way.